Borrowing
🔄
Returning
⏳
Renewing
📦
Borrowing 🔄 Returning ⏳ Renewing 📦
🧸 Borrowing Our Toys
The toy library runs similar to a book library. Follow these simple steps to borrow our toys:
Step 1.
Browse & Borrow
Visit the library during opening hours to explore our range. Select your toys and present them at the desk for checkout.
Step 2.
Count the Pieces at Home
Sometimes toy pieces go missing! Before the kids start playing, open the bag or box and check the pieces against the list on the label.
If you discover missing pieces that is not listed, email us and we will make a note on your account so you don't get blamed for it!
Step 3.
Clean & Pack
Prior to returning, give them a quick clean. Gather all the pieces and count them against the label to ensure that nothing is left behind.
Step 4.
Returns
Hand your toys directly to one of our volunteers at the front desk during open hours. They will check them back into the toy library.
⚠️ Please don’t leave toys on the outside porch as they can be stolen or damaged. There is no after hours slot, so please return toys during opening hours.
Need more time? Extend it online!
If your kids aren't ready to say goodbye to a toy yet, log into the Members Portal. You can renew most toys for another 3 weeks.
Note that high-demand or very large outdoor toys can’t be extended so that everyone gets a turn.
We charge a small late fee if items are overdue to make sure popular toys keep moving. However, if the library is officially closed on the day your toys are due, you won't be charged.
🧼 Caring For Our Toys
Taking care of our community toys means they stay safe, clean, and ready for the next family to love! Please treat them as you would your own so as many local kids as possible can enjoy them.
🔋 Toys with Batteries
We don't supply replacement batteries, so please pop a fresh one in if it runs out during your loan. If a toy still doesn't work with new batteries, or if the battery cover is missing or broken, please stop using it and let us know by email or at the front desk.
☀️ Outdoor Toys
Please store these inside or in a sheltered spot overnight. Keeping them out of the elements prevents them from getting ruined by dirt, rain or sun fading.
🧩 Missing Pieces
We all know this happens! You can always extend your loan online to give yourself extra time to hunt for it. If it's truly gone, there is a small $5 fee - but we will happily refund it if the piece turns up later.
💥 Damaged Toys
Normal wear and tear from loving play is completely fine and expected. However, if a toy breaks so badly that it is no longer safe or suitable for other children to borrow, we may request a replacement fee to help buy a new one.
❤️ We've Got Your Back!
Parenting is hectic, and we totally get it.
If your toys are way overdue and you are feeling stressed, overwhelmed, or embarrassed about coming in - please don't be!
We are a community of local parents just like you, and we have all been there. Send us an email or give us a call, and we will happily extend your toys or work out a stress-free way for you to drop them off. No judgement, promise!